YOUR CREDIT CARD BEFORE YOU DIE ........
Reported in the Newcastle Evening
Be sure and cancel your credit cards
before you die! This is so priceless.
And so easy to see happening - customer
service, being what it is today!
A lady died this last September, and
MBNA bank billed her in October and
November for their annual service
charges on her credit card,
And then in December added late fees and
interest on the monthly charge. The
balance that had been £0.00, now is
somewhere around £60.00.
A family member rang MBNA:
'I am calling to tell you that my
grandmother died in September.'
'But the account was never closed and so
the late fees and charges still Apply..'
'Maybe, you should turn it over to your
‘Since it is two months over due, it
already has been.'
‘So, what will they do when they
find out she is dead?'
'Either report her account to the Frauds
Department or report her to The Credit
bureau, maybe both!'
'Do you think God will be upset with
'Did you just get what I was
telling you . . The part about her Being
'Sir, you'll have to speak to my
supervisor.' Supervisor gets on the
Family Member: 'I'm
phoning to tell you, she died in
'But the account was never closed and
the late fees and charges still Apply.'
'You mean you want to collect
from her estate?'
(Stammer) 'Are you her solicitor?'
'No, I'm her grandson'
'Could you fax us a death certificate?'
(fax number is given )
After they get the fax:
'Our system just isn't set up for death.
I don't know what more I can do
'Well, if you sort it out,
great! If not, you could just keep
billing her. I don't think she will
'Well, the late fees and charges will
‘Would you like her new billing
'That would help.'
Family Member: '
Plot 1049.' Heaton Cemetery , Heaton
Road , Newcastle upon Tyne
'But, that's a cemetery!'
'Well, what the **** do you do
with dead people on your planet?