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For
all Who Work With Rude Customers, shame WE can't actually do
this! |
AMUSING |
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An award should go to the Virgin
Airlines desk attendant in Sydney some
months ago for being smart and funny,
while making her point, when confronted
with a passenger who probably deserved
to fly as cargo.
A crowded Virgin flight was cancelled
after Virgin's 767s had been withdrawn
from service. A single attendant was
rebooking a long line of inconvenienced
travellers. Suddenly an angry passenger
pushed his way to the desk. He slapped
his ticket down on the counter and said,
'I HAVE to be on this flight and it HAS
to be FIRST CLASS'.
The attendant replied, 'I'm sorry, sir.
I'll be happy to try to help you, but
I've got to help these people first, and
I'm sure we'll be able to work something
out.'
The passenger was unimpressed. He asked
loudly, so that the passengers behind
him could hear, 'DO YOU HAVE ANY IDEA
WHO I AM?'
Without hesitating, the attendant
smiled and grabbed her public address
microphone: 'May I have your attention
please, may I have your attention
please,' she began - her voice heard
clearly throughout the terminal.
'We have a passenger here at Desk 14 WHO
DOES NOT KNOW WHO HE IS. If anyone can
help him find his identity, please come
to Desk 14.'
With the folks behind him in line
laughing hysterically, the man glared at
the Virgin attendant, gritted his teeth
and said, 'F... You!' Without
flinching, she smiled and said, 'I'm
sorry, sir, but you'll have to get in
line for that too |
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